1. What services does Lilipas Travel provide?
Lilipas Travel offers a wide range of travel packages for families, couples, groups, and corporate travellers. Our packages cover popular destinations across India, including Sikkim, Darjeeling, North Bengal, Meghalaya, Arunachal Pradesh, Kerala, Andaman, Lakshadweep, and more.
2. Can I customize my tour package?
Yes. Tour packages can be upgraded or modified based on availability. Customers are requested to contact Lilipas Travel in advance to discuss any required changes to the itinerary or package.
3. How far in advance should I book my tour?
We recommend booking your tour around 3 months in advance, especially for group packages and destinations where hotel, transportation, or ticket availability may be limited.
4. What is included in a typical tour package?
Package inclusions vary depending on the destination and package selected. Depending on the tour, packages may include hotel accommodation, transportation, sightseeing, meals, parking, and driver services. Please check the individual package page for the complete list of inclusions and exclusions.
5. Are train or flight tickets included in the package?
Not always. Some packages include train or flight tickets, while others are land-only packages. The inclusion of travel tickets is clearly mentioned in the individual package details, so we recommend checking the package information before booking.
6. What payment is required to confirm a booking?
The payment schedule depends on the package. For many packages, 50% advance payment is required at the time of booking, followed by the remaining payment according to the package’s specified schedule.
7. What is your cancellation and refund policy?
Cancellation and refund policies vary depending on the package and the number of days before arrival. Certain packages offer a higher refund for cancellations made well in advance, while cancellations close to the arrival date may be non-refundable. Ticket cancellation charges for trains, flights, ships, or cruises may be deducted according to the respective provider’s refund policy.
8. How long does it take to receive a refund?
Where applicable, refundable amounts are generally processed to the customer’s Lilipas Travel wallet balance within 10–15 days from the date of cancellation, according to the applicable package policy.
9. Is travel insurance included in the package?
No. Travel insurance is not included in Lilipas Travel packages. Customers are advised to arrange suitable travel insurance according to their individual requirements.
10. What is the child fare policy?
Child pricing depends on the destination and package. For many domestic packages, children below 5 years may travel without a package charge, children aged 5–6 years may be charged a percentage of the package price, and children aged 7 years and above are generally charged the full package price. Specific Andaman and international-package policies may differ.
11. Can I book a tour for a small group?
Yes, but the minimum group size varies by package. For example, some packages require a minimum of 3–5 travellers, while others may require 6–8 or more participants. Please check the specific package before booking.
12. What documents should I carry during the trip?
Travellers should carry valid original identification documents and any necessary personal medication. Certain destinations may also require permits or additional documentation.
13. Can the itinerary change after booking?
Yes. Tour schedules may occasionally need to be adjusted due to weather, government regulations, transportation issues, local conditions, or other unforeseen circumstances. Lilipas Travel will make necessary adjustments based on the circumstances.
14. Are sightseeing entry fees and activities included?
It depends on the package. Some packages include specific entry fees, while others exclude entry fees and activity charges. Customers should carefully review the Inclusions & Exclusions section of their selected package before booking.
15. How can I contact Lilipas Travel?
You can contact Lilipas Travel for package enquiries, bookings, customization, and other travel-related assistance at 8981454395 or lilipastravel@gmail.com.
16. Why should I choose Lilipas Travel for my next trip?
Lilipas Travel provides curated travel packages designed for different types of travellers, including families, couples, groups, and corporate travellers. With accommodation, transportation, sightseeing, meals, and other services available across selected packages, we aim to make your journey comfortable, convenient, and memorable.